Refund Policy

Effective Date: October 2024

1. Overview

At PrometricMCQs.net, we are dedicated to providing high-quality, comprehensive resources for your exam preparation. This Refund Policy outlines the terms regarding refunds, cancellations, and credits for our online subscription services. Please read it carefully before making a purchase. By subscribing to our service, you acknowledge that you have read, understood, and agreed to this policy.

2. No Refunds Policy

All purchases for online subscriptions on PrometricMCQs.net are final and non-refundable. Due to the digital nature of our content, we cannot accept returns, issue refunds, or provide credits for any subscription, except as required under applicable consumer law or as explicitly stated in this policy.

3. Reasons for Our Policy

The non-refundable nature of our subscriptions is based on the following key reasons:

• Immediate Access: Your payment grants you immediate and full access to our proprietary database of practice questions, answers, explanations, and other digital learning materials.
• Intellectual Property: Our content is our intellectual property. Once access is granted, it is not possible to “return” the product in a way that protects our digital assets .
• No Cooling-Off Period for Digital Content: For this type of service, where performance (access to content) begins immediately upon purchase, standard “cooling-off” or withdrawal periods that may apply to physical goods do not typically apply.

4. Before You Purchase

We strongly encourage you to make use of any free previews, demo questions, or trial accounts we offer on our website. This allows you to evaluate the quality, format, and suitability of our content before committing to a paid subscription.

5. Exceptional Circumstances & Customer Support

While we uphold a strict no-refund policy, we are committed to fairness. If you believe your situation warrants an exception, please contact our support team at [support email]. We will review your case individually and at our sole discretion. This may include scenarios where:

• You experienced a significant, verifiable technical issue that we could not resolve, which prevented you from accessing the service.
• A duplicate subscription was purchased in error.

6. Subscription Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will stop future recurring charges, but it does not entitle you to a refund for any unused portion of the current billing period.

7. Contact Us

For any questions, concerns, or assistance regarding your subscription or this refund policy, please contact our customer support team. We are here to help.
Email: [support email]